A. Our Family
Led by Local Manager – Doan Nguyen, Beryl Palace is a family of dedicated people, who are passionate about everything we do. We are proud to be a part of the family-owned and run Beryl Hospitality Group and we strive to create enriching and unforgettable experiences for our guests. That’s why they choose to stay with us again and again – and why we have been voted the most lovely hotel in Hanoi
Like fews other hotels in Hanoi have such close proximity to Hoan Kiem lake. And the location is uniquely vibrant; guests can step outside into the middle of bustling Old Quarter Hanoi, while famous landmarks such as Hanoi Opera House, Night Market, Christian Church, Ho Chi Minh complex and Temple of Literature are a short stroll away.
C. Thoughful touches
Our guest experience is at the heart of everything we do. Every team member is empowered to make a difference, offering a truly considerate attention to detail. Whether it’s a welcome glass of juice, a personalised gift or a romantic candlelit turndown – we go above and beyond to ensure every stay is exceptional
D. A suite like no other
Every one of our 40 rooms are individually designed while sharing eclectic yellow and blue touches, Savoir beds, unique artworks and always with our guests’ comfort front of mind. Most famous, though, is our grand Beryl Suite, a guest favourite, with Big Suite Room with Huge Balcony, offering breathtaking views of the whole bustle street. The perfect setting for a romantic turndown
E. Thoughtful service
Our charming and thoughtful staff work to your timetable, and are always on hand, whether it’s to serve a delicious early start breakfast, or to pour a favourite drink after a day sightseeing. Each guest is looked after by two staff members, offering extraordinarily considerate service and an intuitive attention to detail, ensuring a seamless stay.
F. We care
We are deeply committed to protecting our environment. We also provide ongoing support to local communities championing charities such as Children’s Foundation and Poor Supportive Community. We’re continuing to phase out single-use plastics